This is a Tapestry page
Version 24.12 (24.12-release r2501090152) 07ed608fda7ccb3c0d8973d6fcb436211ad42d71 (forums/EscalationSubmissionPage)
[ES read true
ES write true][Node ID: AC9-162-5
Master Node: true
Host: redis-cluster
]
Based on your serial number, we were able to determine that your BlueRay is one of the small percentage that requires a special patch that you can do by rearranging the pins in the back of the box. I've attached simple instructions here so that you can fix it yourself, but feel free to contact us if it's not crystal clear.
